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Samsung Galaxy S10 5G Receives Complaints in South Korea

The long-awaited device from the South Korean Giant, the Samsung Galaxy S10 5G was launched last week and in doing so, it became the world’s 5G device to be available. But Samsung had received complaints regarding early adopters. The users mainly complained that the device is failing to switch between 5G LTE networks.

Samsung Galaxy S10 has got a separate 5G and LTE antennas which are supposed to maintain separate network connections and deliver a speed of 2.7GBPS seamlessly. However, the company seems to have issues with this.

Adding to this complaint, the other complaints include the speeds lower than expected and the limited 5G coverage. Business Korea reported these issues. It looks like we should have to wait for some more time to find the exact cause for the issue. Samsung, along with the other telecom operators LG Uplus, SK Telecom and KT are not sure where the problem is and have been playing the blame game on each other for the issues.

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Maybe, we may find a solution after the launch of LG V50 ThinQ which is supposed to launch later this month.

Regarding the issue, the industry experts believe that the 5G network is not completely optimized and hence the smooth transition between 5G and LTE networks need to be tweaked. Samsung, on the other hand, is claiming they have supplied an optimized device with 5G networks after it rolled a firmware on 6th of April which improved the base station signal acquisition. The other telecom operators LG Uplus and SK Telecom observed the complaints went down after updating their base stations.

Samsung Galaxy S10 5G has launched in South Korea with 7nm Exynos 9280 SoC along with and in-screen ultrasonic fingerprint scanner. Furthermore, the device has a 16MP ultra-wide camera sensor along with a 12MP telephoto lens and 6.7-inch Infinity-O display along with HDR 10+ support and 12MP wide-angle camera.

Comment in the section below if you have faced any issue with your Samsung Galaxy S10 5G device? Or are you planning to get one? Stay tuned to DigiCritics for more. 🙂

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